RETURNS AND EXCHANGES
You have the right to cancel your order with us under the Distance Selling Regulations 2000, but to make life easy, you can simply return or exchange items you order by letting us know within 7 days of receipt. Our policy only applies to non-sale purchases, as we only accept returns on discounted or sale items if the product is faulty, all sale & discounted items are for final sale only. Please follow the guidelines below.
All items must be returned in the same condition they were received, in the same packaging (includes shoes in the original undamaged box, that cannot be used as external packaging when posting back) and with all labels attached.
To exchange, simply email us at hello@skandaclothing.co.uk or call us at 0161 523 3841 and we will happily handle your request. To return, please follow these instructions:
1) Email us at hello@skandaclothing.co.uk stating which item you’d like to return.
2) Choose a returns method. We recommend you return your item(s) using a secure or trackable method i.e. Recorded/Special Delivery and that you retain your proof of postage.
3) Choose your packaging. We recommend you return your item(s) in the packaging we sent them in to ensure the item(s) arrive in pristine condition.
4) Please Include the invoice for your purchase inside the parcel.
5) Await our conformation of safe receipt of your returned item(s). Please note, until we receive your return, the item(s) and their condition remain your responsibility. Please note returns can take up to 28 days to be processed. Your refund will be credited back via the original method of payment. Please allow up to 28 days for your refund to appear on your bank statement. Delivery Charges are non-refundable.